Do you sometimes end up in the Zoom Waiting Room?

For security reasons, we have activated the function “Waiting Room” in all our Zoom examination rooms and meeting rooms (samtalsrum).

If you end up in the Waiting Room, then you need to log into the university’s secure Zoom meeting room (in the Zoom programme or the Zoom app).

You need to log in securely on each device (computer, mobile, tablet) that you use to access Zoom. That is to say, it is not enough simply to log in via Student Web or our learning management system Learn. 

Instructions: How To Log In

Do you need help using Zoom? Contact support on Zoom Supportcafé; by email support@du.se; or by telephone 023-77 88 88.
Support hours of operation are Monday – Thursday, 08.00 – 22.00 and Friday 08.00 – 16.00.

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