Emergency Situations and Security

In the event of an emergency, there are many things you need to know, such as who to call, what your next step should be and how to file a report.

Emergency Situations

  • Always call 112 in an emergency.
    You can download the 112 app from SOS Alarm: the app makes it easier for emergency services to locate the incident more quickly.
  • Contact somebody in the University's Emergency Management Group:
    • Head of Emergency Management: Jörgen Elbe, 023-77 89 31
    • University Director: Katarina Johansson, 023-77 84 14
    • Office of Communication and Marketing: Martin Ström, 023-77 85 28
    • Office of Human Resources: Anna-Karin Mässing, 023-77 84 40
    • Office of Student Support and Education Administration: Åsa Berglind, 023-77 83 34
    • Office of Campus and Facilities Planning: Mikael Wetterstrand, 023-77 80 40
    • Secretary: Kerstin Göras, 023-77 83 33

Non-Emergency Situations

If the incident is not an emergency but nevertheless you learn about an accident, death or other serious incident involving a student or staff member, contact Jan Bjelvenmark, who is in charge of safety and security at the University.


Updated information will be made available here at a later date.


There are a total of four defibrillators at the University. These are located in the following places:

  • Campus Borlänge: close to the main reception desk
  • Campus Falun: just outside the doors to the main reception area
  • Mediehuset, Falun: adjacent to the stairs at the main entrance
  • LIVI Laboratory, Falun: reception in Milan (Tennishallen)

Defibrillators are kept in unlocked cabinets. As soon as you remove a defibrillator from a cabinet, it will automatically give you instructions. In addition, an alarm will sound to alert others who may be able to help you.

If you need to apply the electrode pads to a person in cardiac arrest, the defibrillator senses whether or not an electric shock is needed. It is technically impossible for the defibrillator to send an electric shock unless one is needed.

Staff at the University reception and help desks, as well as the janitors, are trained in CPR and the use of defibrillators.

Fire Safety

You can find an evacuation plan on the wall in all stairwells. Each plan shows escape routes and the location of fire extinguishers, fire hoses and alarm buttons.

  • Save – yourself and others who are in danger
  • Warn – others who are at risk
  • Sound the alarm – call 112 and give a brief report: location of the fire, its size, people who are in danger, your name
  • Put out the fire – if you can without endangering yourself
  • Block the fire – if you cannot put out the fire, shut doors and windows to limit the spread of the fire and to contain the smoke
  • Vacate – take the closest fire escape route; do not use the elevator; go to the meeting point (you can find the closest one on the fire escape plans in all stairwells)

Do not return to the building until you are given permission to do so.


Never block escape routes or access to fire protection equipment. Only use a fire door during an emergency situation.

Threats and Violence

The University should be a safe place. If you should find yourself in a situation that feels dangerous or threatening, you need to call the police on 112.

In situations that are not immediately threatening but that still cause you unease, call Avarn 010-222 21 21 or 010-210 90 00. Security personnel will be sent to deal with the matter.

Report Incidents and Events

An important part of our security work is to follow up on incidents. Therefore, it is important that you always report any incidents to the security manager.

Examples of what to report:

  • Unauthorised persons on university premises
  • Damage – regardless of whether you saw when it happened or not
  • Burglary and theft
  • Threats or violence
Last reviewed:


Office of Campus and Facilities Planning
Last reviewed: