Health Care and Medical Insurance

Doctor Appointments

To make an appointment, phone your nearest medical centre (vårdcentral). An automated message will ask you to leave your telephone number: your call will then be returned by a nurse.


  1. Vårdcentralen Britsarvet, Norra Järnvägsgatan 18.
    Telephone time: Mon - Fri, 07.00 - 16.00 (Tele-Q).
    For advice and an appointment, phone 023-49 16 01.
    Opening Hours: Mon - Fri, 08.00 - 17.00.
  2. Vårdcentral Norslund
    Telephone: 023-49 19 10
    Opening Hours: Mon - Fri, 08.00 - 16.00
  3. Vårdcentral Tisken
    Telphone: 023 - 49 17 30
    Opening Hours: Mon - Fri, 08.00 - 12.00, 13.00 - 17.00


  1. Vårdcentral Jakobsgårdarna, Jaxtorget 7
    Telephone: Mon - Fri, 07.00 - 16.00, phone 0243-49 77 00
  2. Vårdcentral Kvarnsveden
    Telephone: 0243-49 79 20, Mon - Fri, 07.00 - 16.00
  3. Vårdcentral Domnarvet
    Telephone: 0243-49 72 50
    Mon, Tues, Wed, Fri, 08.00 - 12.00; 13.00 - 16.00
    Thurs, 08.00 - 12.00; 13.00 - 14.00.

When You Visit the Doctor

EU citizens: bring the European Health Card from your home country: there is a fee of between 150 and 300 sek for each visit. Please take a credit card for payment. If you do not have a credit card with you, you will have to pay the whole amount (a higher sum of about 1400 sek). You will then need to request a reimbursement through the health insurance office in your home country.

Non-EU citizens: pay the fee at the medical centre (approx. 1400 sek). Fill the claim form and follow instructions as given below under "Insurance". If you are unable to pay, the hospital may send you a bill. If this is the case, please enclose the bill with the claim form.

Pharmacies (Apotek)


  1. Doc Morris, Norra Järnvägsgatan 25: 023-701-80-10
  2. Apoteket Falu lasarett: 0771-450 450


  1. Apotek Hjärtat, Stationsgatan 4: 0771-405 405
  2. Apotek Kupolen: 0771-450 450
  3. Kronans Droghandel, Kupolen 0771-612 612


Dental care can be expensive: before starting a treatment, first enquire about the cost. Find your nearest dentist by using the search function


Basic Insurance for All Students

Registered students are covered by the Swedish Personal Injury Insurance. This insurance applies during school hours and travel to and from the university in Sweden.

Insurance for International Students

International students are also covered by the Student IN insurance that provides all registered international students with the same coverage.

The insurance provides registered international students coverage for medical expenses*. It also contains a certain amount of accident coverage (a fixed amount in conjunction with disability or death, as well as liability and legal expenses coverage). It applies 24-hours a day in Sweden.

*The medical part of the insurance applies only to students who are not covered by the European Union social security system.

Claims and Questions

If you need to use the insurance, fill the claim form, enclose all receipts in the original, and send to

Högskolan Dalarna, Susanne Corrigox, S-791 88 Falun, Sweden; e-mail, tel +(46) 23-77 81 53.

Your claim will be forwarded to the insurance company. The insurance pays for necessary and reasonable costs for emergency medical or dental care if you suffer illness or have an accident. The insurance also reimburses emergency dental care, max SEK 3 000 per year. 

If you  have any questions or if the above for any reason does not apply to you, please contact Susanne Corrigox (contact information above).

EMERGENCIES: phone 112 for Medical Care, Police or Fire.

Immediate advice over the phone: phone 1177.

Falun Hospital (Falu lasarett)  Emergency Unit (Akuten), 24-hour service, phone 023-49 06 00.

Kammarkollegiet: Information About Insurance Policies

Information about Insurance During International Exchanges