Welcome to our new website!
Welcome!
About the website
RSS Twitter

Current problems

There are no current problems to report at this moment in time!

Planned events

There are no planned events to report at this moment in time!

History

Date Status System Information
2017-10-20 14:35 Online Telephony Status: Online. Now again possible to use 4 digit phone numbers.
2017-10-20 08:50 Interferences Telephony Status: Performance issues. Currently not possible to use 4 digit phone numbers.
2017-09-21 10:09 Online Phone calls Status: Online. All phone functions is now operating at full speed.
2017-09-20 13:55 Interferences Phone calls Status: Performance issues. A faulty cable at our supplier means that you will need to use the complete phone number to connect internal calls.
2017-01-24 09:34 Online Printing problems Status: Online. Printing does not work at the moment. The IT-department is working to resolve the problem.
2017-01-24 08:09 Interferences Printing problems Status: Performance issues. Printing does not work at the moment. The IT-department is working to resolve the problem.
2016-11-22 12:00 Online Problems in storage system causes interference in several systems Status: Online.
Problem solved and all systems should be up and running again.

-------------------------------------------------------------------------

During the night we had a problem in one of our central storage systems. The problem is now corrected, but we still have disruptions in the operation of several of our systems. We are now working hard to solve these. Most things should work, but some work remains before everything is stable again.

Affected systems have been  the mail systems, Connect (samtal.du.se), our central login system etc.
2016-11-22 04:30 Interferences Problems in storage system causes interference in several systems Status: Performance issues.
During the night we had a problem in one of our central storage systems. The problem is now corrected, but we still have disruptions in the operation of several of our systems. We are now working hard to solve these. Most things should work, but some work remains before everything is stable again.

Affected systems have been  the mail systems, Connect (samtal.du.se), our central login system etc.
2016-10-21 11:24 Online Printing system Status: Online. The problem with the printing system remedied. There are still some printers that need to be restarted. We are in the process of doing that!
2016-10-21 10:26 Interferences Printing system Status: Performance issues.
Right now we have a problem with the printing system. When you send your print job to the server they won't appear in the job list on some printers. Unfortunately, quite a number of printers are affected, so it may be difficult to find a working printer.

We are working to resolve the problem. If you find a printer that does not seem to work, please send an email to support@du.se with printer name (PRTxx) and add a note on the printer / copier that the problem is reported!
2016-10-11 07:43 Online Phone switch Status: Online.
2016-10-10 09:00 Interferences Phone switch Status: Performance issues. Short numbers not working. If you dial the complete number you will get through.
2016-10-05 09:25 Online Recorded lectures Status: Online. On tuesday 4:th october at 16:00 maintenance will make our recorded lectures unavailable. The job is planned to be finnished at 18:00
2016-10-04 16:00 Offline Recorded lectures Status: Offline. On tuesday 4:th october at 16:00 maintenance will make our recorded lectures unavailable. The job is planned to be finnished at 18:00
2016-10-01 10:00 Online Planned network maintenance Status: Online.

The scheduled maintenance work was finished without any major disruptions.

On Saturday, 1/10, starting at 7:00, we carry out a planned maintenance of the University's network to prepare for the installation of new SUNET connections (Internet access). The work is scheduled to be completed before 09:00, but we make reservation for possible disruptions after that.

During the work, disruptions in all our systems can occur.

2016-10-01 07:00 Interferences Planned network maintenance Status: Performance issues.

On Saturday, 1/10, starting at 7:00, we carry out a planned maintenance of the University's network to prepare for the installation of new SUNET connections (Internet access). The work is scheduled to be completed before 09:00, but we make reservation for possible disruptions after that.

During the work, disruptions in all our systems can occur.

2016-09-28 15:06 Online Fronter Status: Online.
2016-09-28 10:59 Interferences Fronter Status: Performance issues. At the moment we are experiencing some issues with Fronter. This is a central malfunction in the entire Fronter system. Fronter is working on the problem and hopefully this will be solved as soon as possible. We apologize for this.
2016-09-12 12:49 Online Fronter Status: Online.
2016-09-12 10:56 Offline Fronter Status: Offline. Fronter is down at the moment. They are working on bringing it back up as soon as possible.
2016-08-09 11:23 Online Telephony Status: Online. Temporary problems with inkoming calls to the University switchboard.
2016-08-09 10:59 Interferences Telephony Status: Performance issues. Temporary problems with inkoming calls to the Univerity switchboard.
2016-07-12 09:52 Online Webmail (students) Status: Online.

Student email system upgrade.

New estimated time to completed 22:00.

Work will begin 2016-07-11 13:00 and is estimated to be completed at 22:00. During this time students will not be able to access their email. External inbound email for staff will be queued until the upgade is done, internal and outbound email for or from staff will work.

2016-07-11 13:00 Offline Webmail (students) Status: Offline.

Student email system upgrade.

New estimated time to completed 22:00.

Work will begin 2016-07-11 13:00 and is estimated to be completed at 22:00. During this time students will not be able to access their email. External inbound email for staff will be queued until the upgade is done, internal and outbound email for or from staff will work.

2016-07-11 13:00 Offline Webmail (students) Status: Offline.

Student email system upgrade.

Work will begin 2016-07-11 13:00 and is estimated to be completed at 17:00. During this time students will not be able to access their email. External inbound email for staff will be queued until the upgade is done, internal and outbound email for or from staff will work.

2016-06-28 09:42 Online Telephony PBX Status: Online. Tuesday 21th of june we will upgrade our telephonysystem beginning at 15:00 hours. Interference may occur until wednesday morning.
2016-06-21 09:58 Interferences Telephony PBX Status: Performance issues. Tuesday 21th of june we will upgrade our telephonysystem beginning at 15:00 hours. Interference may occur until wednesday morning.
2016-03-23 09:15 Online Telephone PBX Status: Online.
2016-03-22 14:03 Interferences Telephone PBX Status: Performance issues.
2016-01-11 09:21 Online Printing Status: Online. The new printing system is now installed and fully operational. More information on www.du.se/print.
2016-01-10 11:07 Online Homedirectories (H:) Status: Online.

Upgrade of homedirs (h:)

The upgrade has been sucessfully completed.

Please contact support@du.se if you have problems that may be related to this upgrade.

2016-01-08 17:00 Offline Homedirectories (H:) Status: Offline.

Upgrade of homedirs (h:)

We will upgrade the storagesystem for homedirectories during the weekend. While we are doing this H: will not be available, nor will it be possible to log in in the computer labs or at maggie.du.se. Web pages at users.du.se will also be unavailable.

Service is scheduled be restored on Monday 2016-01-11 at 07:00.

Please contact support@du.se if you have questions.

2016-01-08 07:00 Offline Printing Status: Offline. On January 8-10, we will be replacing all our current Ricoh printers/photocopiers. This means that you will be unable to print/photocopy during this period. By Monday, January 11, the new printers/photocopiers should be ready to use. More information www.du.se/print.
2015-11-14 10:50 Online Network outage Status: Online.

The upgrade was successful.

If you have questions regarding this, please email support@du.se

2015-11-14 09:00 Offline Network outage Status: Offline.

In order to upgrade the firewall, we will have a network outage of about one hour. During this outage almost all services, including authentication, email, web and printing.

If you have questions regarding this, please email support@du.se

2015-09-08 13:20 Online Meeting Status: Online.
Working again.
2015-09-08 10:32 Interferences Meeting Status: Performance issues.
Right now, we have problems to log in to Meeting rooms in Connect. We are working on the problem, please  try again in a few minutes.
2015-06-17 10:32 Online Telephony PBX Status: Online. An upgrade to the university telephony system could cause instability and problems in our switchboard and possibly problems calling us during a couple of hours.
2015-06-16 15:00 Interferences Telephony PBX Status: Performance issues. An upgrade to the university telephony system could cause instability and problems in our switchboard and possibly problems calling us during a couple of hours.
2015-06-03 12:42 Online Webmail (students) Status: Online.

Performance issues in webmail.du.se.

We are experiencing performance issues in the student email system due to the disks being almost full. We are migrating some accounts to other disks, but the migration itself is also impacting performance. The migration is expected to be complete in a day or two.

2015-06-03 10:09 Online TimeEdit Status: Online.
2015-06-03 08:00 Interferences TimeEdit Status: Performance issues. Reservation of cars and premises can not be made via the web interface, but must be made via reception/switchboard (cars) and scheduler (premises). The supplier of the system (TimeEdit) is currently working to resolve the issue.
2015-06-02 13:16 Interferences Webmail (students) Status: Performance issues.

Performance issues in webmail.du.se.

We are experiencing performance issues in the student email system due to the disks being almost full. We are migrating some accounts to other disks, but the migration itself is also impacting performance. The migration is expected to be complete in a day or two.

2015-05-13 08:00 Online Recorded lectures Status: Online.
2015-05-11 09:41 Offline Recorded lectures Status: Offline. Currently there is a problem with our recorded lectures. We are investigating the problem and hope to resolve it as soon as possible. We apologize for the problems.
2015-05-09 17:00 Online www.du.se Status: Online.
2015-05-09 09:00 Offline www.du.se Status: Offline.

On saturday the IT department is doing maintenance on our webb and because of that it will not be awailable or just showing limited information.


Fronter: https://fronter.du.se/

Videochat: http://videochat.du.se/

Webmail: https://webmail.du.se/

Schema: https://se.timeedit.net/web/hda/db1/

2015-02-24 17:28 Online Telephony Status: Online. National disturbances on the Telia and Tele2 3G-network affects calls to the university as well. Read more on Telia (google translated): http://goo.gl/gF6HFP
2015-02-23 12:43 Interferences Telephony Status: Performance issues. National disturbances on the Telia and Tele2 3G-network affects calls to the university as well. Read more on Telia (google translated): http://goo.gl/gF6HFP
2015-02-23 12:24 Interferences Telephony Status: Performance issues. National disturbances on the Telia and Tele2 3G-network affects calls to the university as well. Read more on Telia (google translated): http://goo.gl/gF6HFP
2015-01-27 13:01 Online Telephony Status: Online. Our telephony problems are solved.
2015-01-27 11:00 Offline Telephony Status: Offline. Right now we are having problems with our telephony and it is not possible to call us. We are working hard to solve the problem.
2015-01-27 11:00 Interferences Telephony Status: Performance issues. Right now we are having problems with our telephony and it is not possible to call us. We are working hard to solve the problem.
2015-01-20 16:06 Online Problems viewing schedule Status: Online. Schedules are now available again.
2015-01-20 15:23 Offline Problems viewing schedule Status: Offline. Networking issues within SUNET has made it impossible to view online schedules at the moment. Reportedly, they are working on solving the problem.
2014-12-11 09:15 Online Trådlösa nätverk Status: Online. The Wireless network is now fixed!
2014-12-11 08:00 Interferences Trådlösa nätverk Status: Performance issues. On thursday morning we have experienced some problems with the wireless networks (Eduroam etc). The problem only affected computers, not smartphones.
2014-09-19 09:21 Online Fronter Status: Online. The problem with Fronter is now fixed.
2014-09-19 08:57 Offline Fronter Status: Offline. It is not currently possible to use Fronter because of a problem at the supplier. They are investigating the problem.
2014-09-17 12:08 Online www.du.se Status: Online. We have completed our updates.
2014-09-17 11:58 Offline www.du.se Status: Offline. At 12.00 today (2014-09-17) our homepage www.du.se will be offline due to updates. We estimate that it will roughly take a couple of minutes to get the site back up and running again.
2014-09-15 10:13 Online www.du.se Status: Online. The problem with long loading times on www.du.se is now fixed.
2014-09-15 08:52 Interferences www.du.se Status: Performance issues. We are currently experiencing long load times on www.du.se due to a problem with an external component. We are working on a solution.
2014-09-04 16:45 Online Telephony PBX Status: Online.

Our operator has solved the problem and all extensions in our PBX should be reachable again!

2014-09-04 14:00 Interferences Telephony PBX Status: Performance issues.

We are experiencing partial outages in our telephony PBX. Some extensions (mobile units) are not reachable.

Our operator is investigating the problem!

2014-06-25 11:32 Online activate.du.se Status: Online. The maintenance on activate.du.se is completed.
2014-06-25 10:00 Offline activate.du.se Status: Offline. Maintenance will be performed on the web site activate.du.se during the morning of Wednesday 25 June, starting at 10:00. The site will be completely or partially unavailable until about 12:00.
2014-06-14 18:06 Online Misc Status: Online.

The maintenance is completet, should any problem persist, please report to support@du.se. 

2014-06-14 08:00 Offline Misc Status: Offline.

We will perform maintenance on our network and server systems, all systems will be affected. Initially all systems will be down, but as the work progresses specific services will have disruptions.

The maintenance is expected to be complete at 2014-06-14 18:00 

2014-06-10 20:48 Online www.du.se Status: Online. www.du.se is working again.
2014-06-10 20:00 Offline www.du.se Status: Offline. We are currently experiencing problems with www.du.se.
2014-05-23 17:46 Online Videochat Status: Online. Maintenance completed, http://play.du.se/ is online.
2014-05-23 16:00 Interferences Videochat Status: Performance issues. Maintenance work on the storage subsystem, will cause disturbances in the Play-portal (http://play.du.se/). The work is scheduled for 16:00 - 18:00 on Friday 23 May.
2014-05-20 16:22 Online www.du.se Status: Online. www.du.se: was updated between 12.00 - 13.00 today.
2014-05-20 12:00 Offline www.du.se Status: Offline. www.du.se will undergo maintenance. Fronter, Connect etc will be available.
2014-05-13 08:30 Online Fronter Status: Online.

fronter.du.se is now working again

2014-05-13 08:16 Offline Fronter Status: Offline.

fronter.du.se is down at the moment.

2014-05-11 05:00 Online www.du.se Status: Online. Problem fixed. www.du.se are operating normally again.
2014-05-10 19:30 Offline www.du.se Status: Offline. We are currently experiencing problems with the web server www.du.se.
2014-05-04 15:50 Online Login (CAS) Status: Online. Problem solved.
2014-05-04 06:50 Interferences Login (CAS) Status: Performance issues. A problem with our login server causes disturbances when trying to login to Fronter, My pages, Samtal etc
2014-04-16 09:56 Online Login (CAS) Status: Online. CAS login is working again.
2014-04-16 09:30 Offline Login (CAS) Status: Offline. Our login service CAS is not working. Login to Fronter, My Pages and some other services are affected.
2014-01-24 10:55 Online Fronter Status: Online.
2014-01-24 09:56 Interferences Fronter Status: Performance issues. Fronter are experiencing connectivity issues. They are working on the problem.
2013-12-07 09:00 Interferences Network Status: Performance issues. 7th of December, 9:00, the network will be upgraded, resulting in interference at du.se, Fronter, etc. The work will be done by lunch.
2013-12-07 09:00 Interferences Network Planned offline 2013-12-07 09:00:00 Status: Performance issues. 7th of December, 9:00, the network will be upgraded, resulting in interference at du.se, Fronter, etc. The work will be done by lunch.
2013-11-26 16:00 Offline TimeEdit Status: Offline. Our schedulingsystem TimeEdit will be upgraded. During this time the system can experience some interruptions: Tuesday 26th of November, 16:00-17:00 Wednesday 27th of November, 10:00-12:00.
2013-11-26 16:00 Offline TimeEdit Planned offline 2013-11-26 16:00:00 Status: Offline. Our schedulingsystem TimeEdit will be upgraded. During this time the system can experience some interruptions: Tuesday 26th of November, 16:00-17:00 Wednesday 27th of November, 10:00-12:00.
2013-10-15 13:52 Online Linnea Status: Online.
2013-10-15 10:00 Offline Linnea Status: Offline. Linnea will be closed on the 15th of october, 10 to 12 am, due to upgrades.
2013-10-15 10:00 Offline Linnea Planned offline 2013-10-15 10:00:00 Status: Offline. Linnea will be closed on the 15th of october, 10 to 12 am, due to upgrades.
2013-10-07 14:19 Online NyA Status: Online.
2013-10-03 16:00 Offline NyA Status: Offline.
2013-10-03 16:00 Offline NyA Planned offline 2013-10-03 16:00:00 Status: Offline.
2013-08-30 09:25 Online Webmail (students) Status: Online.
2013-08-30 09:07 Interferences Webmail (students) Status: Performance issues.
2013-08-29 13:48 Interferences Webmail (students) Status: Performance issues. We are currently experiencing some intermittent problems in our webmail service for students. This will unfortunately cause some delays until a fix can be implemented.
2013-08-28 11:49 Online Webmail (students) Status: Online.
2013-08-28 09:42 Offline Webmail (students) Status: Offline. We are currently experiencing problems with webmail for students.
2013-08-13 23:03 Online Contact information Status: Online. On the 13th of August, 3.00 pm - 5.30 pm our phones will be off line due to planned maintenance. No phone calls to or from the university will be possible during this time.
2013-08-13 15:00 Offline Contact information Status: Offline. On the 13th of August, 3.00 pm - 5.30 pm our phones will be off line due to planned maintenance. No phone calls to or from the university will be possible during this time.
2013-08-13 15:00 Offline Contact information Planned offline 2013-08-13 15:00:00 Status: Offline. On the 13th of August, 3.00 pm - 5.30 pm our phones will be off line due to planned maintenance. No phone calls to or from the university will be possible during this time.
2013-04-18 16:30 Offline Contact information Status: Offline. On the 18th of April, 4.30 pm - 8.30 pm our phones will be off line due to planned maintenance. No phone calls to or from the university will be possible during this time.
2013-04-18 16:30 Offline Contact information Planned offline 2013-04-18 16:30:00 Status: Offline. On the 18th of April, 4.30 pm - 8.30 pm our phones will be off line due to planned maintenance. No phone calls to or from the university will be possible during this time.
2013-03-11 11:01 Offline Fronter Status: Offline. Fronter.com is experiencing some issues with their servers making the service unavailable at the moment.
2013-03-02 09:00 Interferences Misc Status: Performance issues. On Saturday March 3rd the IT services office is performing scheduled maintenance work on the entire IT infrastructure (patches). During the day, intermittent problems will occur in a number of our IT systems. The problems will often be relatively short-lived. The student mail system will also be upgraded at this time and it is expected to be unavailable for a longer time, probably a few hours!
2013-03-01 13:37 Online TimeEdit Status: Online. On Wednesday february 27th a scheduled maintenance work will be performed on the TimeEdit system. Viewing schemas will work as usual, but no bookings will be possible. The maintenance work is expected to continue throughout Wednesday.
2013-02-27 08:00 Interferences TimeEdit Status: Performance issues. On Wednesday february 27th a scheduled maintenance work will be performed on the TimeEdit system. Viewing schemas will work as usual, but no bookings will be possible. The maintenance work is expected to continue throughout Wednesday.
2013-03-02 09:00 Interferences Misc Planned offline 2013-03-02 09:00:00 Status: Performance issues. On Saturday March 3rd the IT services office is performing scheduled maintenance work on the entire IT infrastructure (patches). During the day, intermittent problems will occur in a number of our IT systems. The problems will often be relatively short-lived. The student mail system will also be upgraded at this time and it is expected to be unavailable for a longer time, probably a few hours!
2013-02-27 08:00 Interferences TimeEdit Planned offline 2013-02-27 08:00:00 Status: Performance issues. On Wednesday february 27th a scheduled maintenance work will be performed on the TimeEdit system. Viewing schemas will work as usual, but no bookings will be possible. The maintenance work is expected to continue throughout Wednesday.
2013-02-08 09:30 Online Network Status: Online. Google services are reachable again!
2013-02-08 06:49 Interferences Network Status: Performance issues. Google services are not reachable from the Dalarna University network (and all other SUNET connected organisations).SUNET network operations are trying to solve the problem!
2013-01-21 07:05 Online Fronter Status: Online. Fronter is fully operational again.
2013-01-20 06:25 Offline Fronter Status: Offline. Due to server problems Fronter was unavaliable on Sunday.
2012-11-30 08:00 Online TimeEdit Status: Online. System is fully operational.
2012-11-29 17:30 Offline TimeEdit Status: Offline. Our service provider will perform a planned system maintenance on Thursday evening, starting at 17:30, until about 21:00.Meanwhile, work is in progress TimeEdit (http://boka.du.se) will not be reachable.
2012-11-29 17:30 Offline TimeEdit Planned offline 2012-11-29 17:30:00 Status: Offline. Our service provider will perform a planned system maintenance on Thursday evening, starting at 17:30, until about 21:00.Meanwhile, work is in progress TimeEdit (http://boka.du.se) will not be reachable.
2012-11-21 14:55 Online TimeEdit Status: Online. System is working
2012-11-19 07:00 Offline TimeEdit Status: Offline. TimeEdit, the system for scheduling and room reservations, will be partially unavailable during the day due to upgrades. Viewing your schedule on boka.du.se will work as usual.
2012-11-19 07:00 Offline TimeEdit Planned offline 2012-11-19 07:00:00 Status: Offline. TimeEdit, the system for scheduling and room reservations, will be partially unavailable during the day due to upgrades. Viewing your schedule on boka.du.se will work as usual.