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Welcome to Service and Support

Are you already a student or are you about to begin your studies?

Here you can find practical information as well as answers to questions about such matters as your user account and key card; our learning tools; wireless network; and printing/copying. You can also find useful manuals.

For help, please visit the Help Desk in the reception area in Falun and Borlänge. You can also e-mail support@du.se; call us at +46 (0)23-77 86 66; or fill out the contact form. If you call us after office hours and you do not get a response at 778666, try 023- 77 87 87

• Contact Form

FAQ

• What do I do if I forget my username?
• What do I do if I forget my password?
• How do I refill my printout balance?
• What do I do if I lose my card?
• What do I do if I forget my pincode?
• What do I do if I have problems with the sound in my meeting room (Adobe Connect)?
• How do I find my course room in Fronter?
• How do I log in to my webmail?